Privacy

Privacy Notice

The Greater Cities Commission (the Commission) is committed to protecting the privacy of your personal information in accordance with the Privacy and Personal Information Protection Act 1998 (PPIP Act).

Information collected

We will only collect personal information from you for a lawful purpose which directly relates to the Commission exercising our functions. The Commission will not collect any more information than is necessary for it to fulfil its functions.

The personal information collected, may include but is not limited to:

• contact information in meeting request forms, meeting record forms, meeting minutes and meeting agendas;
• contact information and any other personal information contained in a submission to the Commission;
• contact information and any other information contained in correspondence to the Commission;
• contact information and any other personal information relating to feedback or a complaint made to the Commission; and
• contact information, such as your email address, for the purpose of subscribing you to our mailing lists.

The collection of personal information through this website is voluntary and you are not obligated by law to provide any personal information.

Cookies

‘Cookies’ are small pieces of text data that a web server can store on, and later retrieve from, a user’s computer. They do not personally identify you, and only store unique information about how a visitor used a website.

When you browse the Commission’s website, our system automatically makes a record of your visit and logs the following information for statistical purposes:

• the IP (Internet Protocol) address of the device being used
• the pages you accessed and documents downloaded
• the date and time of your visit
• the top-level domain name (eg: .com, .net, .gov, .au, etc.) of your server
• the type of browser and operating system used on the device
• the time spent on individual pages and the site overall

We may also use services, for example, Hotjar, Google Analytics and Google Tags, to collect analytics information from you about how you use our site and your needs.
This information is analysed to determine this website’s usage statistics. Only some of this information may be considered personal information.

Use and disclosure of personal information

Any personal information you provide will only be used for the purpose for which it was provided. We may work with other NSW Government agencies to answer your queries. These agencies must also comply with the PPIP Act when handling your information. These agencies will not use your personal information for any other purpose than responding to your enquiries.

Except for anonymous information which does not identify you, the Commission will not disclose your personal information to anyone unless you consent or are legally required to do so.

Your personal information will be held and managed by the Commission in accordance with the PPIP Act. For further information, please see our Privacy Management Plan or contact us at info@gcc.nsw.gov.au.

Access to and alteration of personal information

You have the right to access or change your own personal information.

To access, correct or remove the personal information collected by us you can either email info@gcc.nsw.gov.au or phone us on (02) 8289 6200.

Privacy complaints

If you are not satisfied with the Commission’s conduct in respect of your personal information, you may apply for a review of that conduct (review).

An application for a review must, relevantly:
1. Be in writing, and
2. Be addressed to the public sector agency concerned, and
3. Specify an address in Australia to which correspondence may be sent, and
4. Be lodged with us within 6 months from when you first became aware of the conduct the subject of the review.

An application form has been developed to assist individuals wishing to apply for an internal review by the Commission.

Application Form – Internal Review of Conduct

Upon receiving an application for review, the Commission will notify the NSW Privacy Commissioner and keep them informed about the review and its outcome.

Privacy complaints can also be made directly to the NSW Privacy Commissioner.

A person who is not satisfied with the outcome of a review can appeal to the NSW Civil and Administrative Tribunal.